Millennial Education Day at Grappone

Sarah Britton Amanda Grappone Osmer, Community, Grappone in the Community, Uncategorized Leave a Comment

In our 93rd year of business, we have a goal to transition younger generations into the future car buyers of Grappone. Mackenzie Duval, Luke Hynes, Olivia Imprescia, and Cameron Scotia are seniors at Southern New Hampshire University in the Martin Bradley Three Year Honors Program. These students implemented Millennial Education Day for their senior project. The mission was to help Grappone bring future generations into the dealership.

These four students complimented each others strengths and weaknesses.  In an effort to meet this goal for reaching millennials, they gathered information on Grappone’s car buying experience through shadowing, interviews, and surveys. This enabled the students to develop a general understanding of the process. Next, they felt it was important to educate other millennium buyers on the unique, negotiation-free sales process that Grappone fosters. This way, individuals could be prepared with knowledge and confidence when purchasing a vehicle after college.

The idea to host Millennial Education Day at Grappone surfaced. The vision of this strategy was to bestow trust in students with a warm welcome. Additionally, we want them to feel comfortable when visiting Grappone as first-time car buyers. The Education Day involved lunch, raffles and multiple seminars with Grappone team members. The seminars covered specific aspects of the company. Topics included Entrepreneurship & History, Financing & Leasing, and Environmental Awareness.

Mackenzie Duval shared her thoughts on the project, “We hope the students that attended took full advantage of what the day had to offer and the dealership made a lasting impression with them.”

Grappone Pledges CDFA Tax Credit Donation to Sandwich Children’s Center

Sarah Britton Grappone in the Community Leave a Comment

Children and Families. These words embody the community efforts of Grappone Automotive Group for 2017. Not only do we sell new and pre-owned vehicles, handle vehicle maintenance, parts, accessories and collision repairs; we’re also extensively involved with the community. In fact, community is embedded in our mission statement with our dedication to building lifelong relationships with team members, guests and community by serving with integrity, kindness, and respect.

Human needs start with the bare essentials: food, water, shelter, security, and warmth. Without these basic necessities, humans would not have the capability to materialize close relationships with family and friends. Moreover, humans would not be able to form the self-fulfilling characteristics needed to prosper and thrive as contributing members of society. Such traits include a willingness to learn, eagerness to explore, and the drive to discover the wealth of knowledge this world has to offer.

This comes full circle with our children; the children of today will become the leaders of the future. Amanda Grappone Osmer cannot stress the importance of this mindset enough with an absolute emphasis for creating safe, educational, and supportive programs that enable our children to live life in full bloom.

The Sandwich Children’s Center (SCC) can attest to this with their recent School Age Revitalization Project. With the help of Grappone Automotive and three other community-minded businesses, the Community Development Finance Authority (CDFA) awarded $125,000 to restore the school age classroom at the Sandwich Children’s Center. The funds came from these local businesses purchasing tax credits and pledging their donations to this project.

Karyn Ames, Director of SCC, thanked her supporters during the announcement in early April, “We are deeply grateful for your support and urge the public to support them in return. We could not have done this renovation without their generosity.” Karyn was joined for the announcement and appreciation by Sandy Cleary, Founder of the CruCon Cruise Outlet; Amanda Grappone Osmer, Owner and Fourth Generation Steward, Grappone Automotive Group; and Joanna Pearce, Senior Vice President & Risk Management Officer, Meredith Village Savings Bank.

The SCC building was originally built in 1855, making it over 150 years old! Needless to say, the renovations are absolutely necessary. The SCC will now have the infrastructure to continue with providing an educational foundation for school age children 5 to 12 and contribute to the growth and development of the Lakes Region, Granite State and world at large.

Fiddlers in the Showroom

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For the second consecutive year, Grappone Automotive Group was pleased to host the New Hampshire Fiddle Ensemble during their April concert series. Peaceful sounds resonated throughout the Toyota showroom on the evening of Saturday April 1, 2017. The snow storm was no match for the radiance that characterizes the Ensemble and their drive to put on a great show. The NH Fiddle Ensemble raised over $9,000 for the child abuse efforts of the New Hampshire Children’s Trust.

The Ensemble kicked off this benefit concert with a two set performance at the dealership. The group embodies many styles of music and plays a wide-variety of instruments in addition to the fiddle. These include banjos, cellos, harps, an accordion, and even a trumpet. Moreover, the concert highlighted beautiful singing and a yodel performance.

Main ensemble coach, Ellen Carlson shares her comments on the event, “The ensemble members just love doing the concert at Grappone Toyota. The acoustics are great and the members love that they can interact with the audience. All of the employees at Grappone are so accommodating and welcoming — even providing a “green room” for our members and having the parking lot clear on such a snowy day. The NH Children’s Trust and I find Grappone so easy to work with! I think this partnership of the arts, a community-minded company such as Grappone and a not-for-profit like the Children’s Trust has done some amazing things for a lot of people. We really appreciate their support.”

The Ensemble features musicians all across New England originating from diverse backgrounds and talents; not to mention children playing instruments behind their heads and hoola-hooping while playing music. In addition to the NH Children’s Trust, the group also supports the Franklin Opera House and Maine Irish Heritage Center during their benefit concert series.

Enjoy some footage from the show below!

For more information on the NH Fiddle Ensemble visit their website at To learn more about Grappone in the Community visit

Grappone in the Community Jennifer Spinney

Amanda Osmer Community, Community Service, Grappone in the Community

Jennifer Spinney, Grappone Toyota Appointment Coordinator Team Leader, volunteered for the Merrimack Valley Football Boosters on Wednesday, August 10th. When Jenn first arrived, she attended the team meeting with the coach, athletic director, trainer, assistant coaches and players. They spoke to the players about respect, grades, behavior, and team work. She was impressed by the response from the team as they listened to their peer’s valuable lessons, which included a conversation on adopting healthy lifestyle choices. She was amazed at how the Merrimack Valley Football Boosters philosophy mirrors ours, here at Grappone Automotive Group.

Jenn helped wrangle up the boys, created an attendance sheet for the coach, as well as, documented where the players stand with completion of their impact test, sports physical, camp registration, and IIE agreement. She also assisted with lunch preparation, serving, and cleanup. At the end of her day of volunteering, Jenn presented the Merrimack Valley Football Boosters with a $250 donation from Grappone in the Community, on her behalf.

The 2017 Ford Mustang has arrived in NH!

Amanda Osmer Uncategorized

The new 2017 Ford Mustang has arrived and they are looking better than ever. Since the first ever Mustang produced in 1964, Ford has significantly improved the iconic American muscle car in terms of performance, design, sportiness, capability and the latest Mustang is no exception. This year’s model got a serious technolomustanggy upgrade and has now added more available standard features to suit all of your needs. The 2017 Mustang’s handling is known for being exceptional and is more than capable of hugging around those curvy mountainous roads, gripping sharp corners, and weathering New Hampshire roads with ease, all without sacrificing style or comfort. Drive through Laconia and hit the strip at Weirs Beach in this summer’s hottest vehicle.

The NHTSA gave the new mustang an overall 5/5 safety rating, and the convertible received a 5/5 rollover rating leaving New Hampshire Ford Mustang drivers in pretty good hands.

There are plenty of options to choose from with 10 trim levels available, you can now opt for up to 526 ponies. The war among brand loyal consumers on the Mustang versus Camaro debacle will forever wage on. But as of right now, when compared to the 2017 Ford Mustang GT, the latest Camaro is no match. Don’t believe us? Come on into Grappone Ford for a test drive and check it out for yourself.

Grappone in the Community | Live and Let Live Farm

Amanda Osmer Community Service, Grappone, Grappone in the Community, New Hampshire Blog

Laura Evans, Grappone Toyota Appointment Coordinator, arrived at Live and Let Live Farm in Chichester, NH, on Friday, July 22nd, to meet with Terry Penny, a volunteer at the farm. She watched a short film on the history of how the farm came to be. She then went straight to work, at the Tack Shop, sorting rain sheets, turn out sheets and light blankets, and binning them up according to size. Laura’s next project consisted of unloading the truck’s inventory used at the Deerfield Fair Grounds the prior weekend for the Deerfield 250th Celebration. She also worked with Terry to saddle a horse for the very first time. Finally, Laura cleaned out the puppy pens and exercised the puppies to help release some of their built up energy!

At the end of her day of volunteering, Laura presented Terry Penny with a $250 donation from Grappone in the Community to help support the farm. Live and Let Live Farm is “A non-profit, Volunteer Rehabilitation, Rescue and Sanctuary for animals”, which relies solely on volunteers to run the farm. Laura had a wonderful time and is looking forward to returning to the farm again soon!

Car Batteries VS New Hampshire

Amanda Osmer Uncategorized

Dead Car Battery

“My Car Battery is Dead”

It happens to all us. You hit the ignition, and nothing. Your battery is dead, and it always seems to happen at the most inconvenient times. There are a number of things that have an impact on the life of your car battery, especially the climate we live in. In New Hampshire, we have cold winters and our car batteries unfortunately struggle to keep up. According to the AAA Auto Research Center, at 32 degrees Fahrenheit, a battery loses about 35% of it’s starting capability. At 0 degrees Fahrenheit, that loss increases to about 60%. At the same time, starting the engine in your car can take up to twice the amount of battery power so its by no surprise that cold weather with a weak battery, can lead to a very frustrating “no-start” situation.

Battery warning signs

  • Sluggish Crank
  • Pause/hesitation before engine turns over.
  • Recent jumpstart.
  • Corrosion around battery terminals
Corroded Battery
If your battery is 3 years or older, it is a good idea to get it tested. Getting your battery tested regularly at your local dealer, can prevent a “no-start” situation and can save you a ton of frustration. If you are experiencing a battery issues because of the recent cold weather in New Hampshire, we can help! Visit any of our dealerships and our Certified Technicians are here for you!


Grappone Ford Service Center
530 Route 3ABow,NH, 03304
Service and Parts: (800) 528-8993


Grappone Honda Service Center
519 Route 3A Bow, NH, 03304
Service and Parts: (800) 528-8993

Grappone Toyota Service Center
594 Route 3ABow,NH, 03304
Service and Parts: (800) 528-8993




Grappone Mazda Service Center
530 Route 3ABow,NH, 03304
Service and Parts: (800) 528-8993


Grappone Hyundai Service Center

514 Route 3ABow,NH, 03304
Service and Parts: (800) 528-8993

Grappone in the Community with Stevenna Pisapia

Amanda Osmer Uncategorized


Stevenna Pisapia, Grappone Human Resources Assistant, had a blast volunteering at The Upper Room’s 14th Annual Family Matters Auction on Friday, November 6th to benefit southern NH children and families. While there she helped set up the tables for the auction, did registration, entered the bid numbers, and cashed everyone out at the end of the night. Stevenna said it was inspirational seeing the community come together to support such a great non-profit during a fun night of silent bids, live bids, raffles, and games. And on top of all of that fund raising, 75 children were sponsored directly at $250 a piece per child; the Grappone in the Community program directly sponsoring one of those children.

The Upper Room is a non-profit Family Resource Center located in Derry committed to the development of strong individuals and families in the community. Stevenna has previously volunteered and interned at The Upper Room and is very thankful she had an opportunity to go back through the Grappone in the Community program. She’s excited to volunteer again next year at The Upper Room’s 15th Annual Family Matters Auction!


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Grappone in the Community with Jenna Wible

Amanda Osmer Uncategorized


The weather was quite chilly, but the atmosphere was fun and welcoming when Jenna Wible, Grappone Ford/Mazda Parts Warehouse Representative, arrived at the Autism Speaks Northern New England 13th annual Walk on Sunday, September 20th. Jenna signed in and headed over to the Children’s Activity Area to set up and decorate the tent. She spent most of her time helping the children with coloring, making bookmarks and Halloween pictures. Each child got a sticker once they completed a craft which they could trade in for a prize. She also spent some time at the bounce house; when the children were finished bouncing she gave them each a lollipop.

Families from Maine, New Hampshire and Vermont gathered on the campus of Southern New Hampshire University to support Autism Speaks’ mission to fund research and increase awareness to advocate for individuals with autism and their families. Special guests included: the UNH Men’s basketball team, WLNH 98.3 DJ “Mya,” and representatives from the New Hampshire Motor Speedway in Loudon.

Jenna was proud to be a part of this event, and at the end of her day of volunteering she presented Autism Speaks with a $250 donation from Grappone in the Community, made on her behalf.


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Toyota has sold it’s 8 millionth Hybrid vehicle

Amanda Osmer Uncategorized


The automobile has had a plethora of changes since the birth year of the modern car in 1886. None-the-less; from the steam powered cars of the 19th century, to the most sophisticated modern machines in the world today, we as humans seem to always be sprinting on the technological treadmill of perfection.  With that being said, this very same “technological treadmill” that we run on each and every day keeps picking up pace as time moves along.

“As the ultimate end-users of our own technology, how do we know when to grasp onto a specific trend or idea?”


Toyota Chairman Takeshi Uchiyamada likes to tell the story of how his team   couldn’t get the first Prius prototype to move for 49 days. According to him, “We had  no idea what was wrong, so we worked late every night trying to figure it out. We  finally got it to move around Christmas time, but it only went 500 meters!” That was  back in 1995, when hybrid cars were unproven, experimental machines with a very  unclear future. If we fast forward to August 21st 2015, Toyota has announced that it has now sold over 8 million hybrid vehicles. It took awhile for cultures around the  world to catch onto hybrid technology when it was made available to the public back  in 1995, but after this announcement…

“we as humans can faithfully say that not only did  hybrid technology become accepted; it has almost become the norm.”



At Grappone Automotive Group, we are one of the largest Toyota Prius retailers in the State of New Hampshire. With nearly 2000 units sold since 2005, we serve all of our guests with integrity, kindness, and respect. The environment we create is one where the needs of our guests come first. We have eliminated the hassle and wasted time of the back and forth negotiation process to make your stay with us a great one and we do not pay our Product Specialists on commission. This means that you have an advocate by your side to help you find the best car that fits your needs.


Find Your New Prius