Millennial Education Day at Grappone

Sarah Britton Amanda Grappone Osmer, Community, Grappone in the Community, Uncategorized Leave a Comment

In our 93rd year of business, we have a goal to transition younger generations into the future car buyers of Grappone. Mackenzie Duval, Luke Hynes, Olivia Imprescia, and Cameron Scotia are seniors at Southern New Hampshire University in the Martin Bradley Three Year Honors Program. These students implemented Millennial Education Day for their senior project. The mission was to help Grappone bring future generations into the dealership. These four students complimented each others strengths and weaknesses.  In an effort to meet this goal for reaching millennials, they gathered information on Grappone’s car buying experience through shadowing, interviews, and surveys. This enabled the students to develop a general understanding of the process. Next, they felt it was important to educate other millennium buyers on the unique, negotiation-free sales process that Grappone fosters. This way, individuals could be prepared with knowledge and confidence when purchasing a vehicle after college. The idea to host Millennial Education Day at Grappone surfaced. The vision of this strategy was to bestow trust in students with a warm welcome. Additionally, we want them to feel comfortable when visiting Grappone as first-time car buyers. The Education Day involved lunch, raffles and multiple seminars with Grappone team members. The seminars covered specific aspects of the company. Topics included Entrepreneurship & History, Financing & Leasing, and Environmental Awareness. Mackenzie Duval shared her thoughts on the project, “We hope the students that attended took full advantage of what the day had to offer and the dealership …

Fiddlers in the Showroom

Sarah Britton Community Leave a Comment

For the second consecutive year, Grappone Automotive Group was pleased to host the New Hampshire Fiddle Ensemble during their April concert series. Peaceful sounds resonated throughout the Toyota showroom on the evening of Saturday April 1, 2017. The snow storm was no match for the radiance that characterizes the Ensemble and their drive to put on a great show. The NH Fiddle Ensemble raised over $9,000 for the child abuse efforts of the New Hampshire Children’s Trust. The Ensemble kicked off this benefit concert with a two set performance at the dealership. The group embodies many styles of music and plays a wide-variety of instruments in addition to the fiddle. These include banjos, cellos, harps, an accordion, and even a trumpet. Moreover, the concert highlighted beautiful singing and a yodel performance. Main ensemble coach, Ellen Carlson shares her comments on the event, “The ensemble members just love doing the concert at Grappone Toyota. The acoustics are great and the members love that they can interact with the audience. All of the employees at Grappone are so accommodating and welcoming — even providing a “green room” for our members and having the parking lot clear on such a snowy day. The NH Children’s Trust and I find Grappone so easy to work with! I think this partnership of the arts, a community-minded company such as Grappone and a not-for-profit like the Children’s Trust has done some amazing things for a lot of people. We really appreciate their support.” …

Grappone in the Community Jennifer Spinney

Amanda Osmer Community, Community Service, Grappone in the Community

Jennifer Spinney, Grappone Toyota Appointment Coordinator Team Leader, volunteered for the Merrimack Valley Football Boosters on Wednesday, August 10th. When Jenn first arrived, she attended the team meeting with the coach, athletic director, trainer, assistant coaches and players. They spoke to the players about respect, grades, behavior, and team work. She was impressed by the response from the team as they listened to their peer’s valuable lessons, which included a conversation on adopting healthy lifestyle choices. She was amazed at how the Merrimack Valley Football Boosters philosophy mirrors ours, here at Grappone Automotive Group. Jenn helped wrangle up the boys, created an attendance sheet for the coach, as well as, documented where the players stand with completion of their impact test, sports physical, camp registration, and IIE agreement. She also assisted with lunch preparation, serving, and cleanup. At the end of her day of volunteering, Jenn presented the Merrimack Valley Football Boosters with a $250 donation from Grappone in the Community, on her behalf.

Go Team

Amanda Osmer Amanda Grappone Osmer, Community, Voices of Grappone

You know what I love about sports like soccer (go Team USA!!)? That they bring out the best in us as individuals, but also as members of something larger than ourselves. I am so proud of Team Grappone. Every day we face the normal challenges of retail, and some days we are hit with bigger waves like natural disasters that cause inventory shortages, recalls that cause general panic amongst the public, or global recessions that challenge the wallets and psyches of ourselves, our friends and our neighbors. With a strong mission statement and a solid 90+ year history in NH, Team Grappone is poised to face the next challenge by serving with integrity, kindness, and respect. Thank you, Team. I appreciate you. Amanda

Downtown Concord’s Market Days

Amanda Osmer Amanda Grappone Osmer, Community, Uncategorized

  Back in the day, we called it “Old Fashioned Bargain Days.” It always marked what seemed to be the hottest, muggiest days of the summer, and promised treats like fried dough and ice cream. With Main Street’s facelift well underway (looking good! Congrats to the hardworking team…), this year’s Market Days in downtown Concord have been vibrant, fun, and not quite so hot. I vote to keep it a June event. I’m proud to be a Concord native and talk to out-of-towners and newcomers about what a wonderful place this is to do business and raise a family. Happy summer… Amanda

Grappone Automotive Group Awards Upper Valley Humane Society With $5,000 Donation

Amanda Osmer Community, Contests, Facebook Contests Leave a Comment

The Grappone Automotive Group recently presented a $5,000 donation to the Upper Valley Humane Society as the first round winner in the annual Grappone Cares Contest on Thursday August 21st. The Grappone Cares Contest is put on by the Grappone Automotive Group in an effort to build strong relationships within its community. The Grappone Cares Contest is a Facebook Contest that enables non-profit organizations to be nominated, and voted upon, by the more than 33,000 Grappone Facebook Fans, for the chance to win $5,000 through the Toyota Match Program. The Toyota Dealer Match Program enables dealer contributions to make a greater impact on the community. Since 1991, Toyota has contributed nearly $800 million to non-profit organizations, and has always been guided by a strong belief in serving the communities where it does business. The Grappone Cares Contest consists of four rounds. In order to be as diverse as possible; this year Grappone has broken up the contest into three themes with the nominations centered around; Families and Children in Need, Animals in Need, and Environmentally Focused Organizations. Each round will host a different theme. The Upper Valley Humane Society, the second round winner, is a non-profit organization that works to prepare animals they take in for adoption into a loving home. The Upper Valley Humane Society, located in Enfield, New Hampshire, has a mission to compassionately connect people and pets. For over 50 years the Upper Valley Humane Society has …

Grappone Automotive Group Awards Speedway Children’s Charities With A $5,000 Donation

Amanda Osmer Community, Contests, Facebook Contests 2 Comments

The Grappone Automotive Group recently presented a $5,000 donation to Speedway Children’s Charities as the first round winner in the annual Grappone Cares Contest on Wednesday July 10th. The Grappone Cares Contest is put on by the Grappone Automotive Group in an effort to build strong relationships within its community. The Grappone Cares Contest is a Facebook Contest that enables non-profit organizations to be nominated, and voted upon, by the more than 33,000 Grappone Facebook Fans, for the chance to win $5,000 through the Toyota Match Program. The Toyota Dealer Match Program enables dealer contributions to make a greater impact on the community. Since 1991, Toyota has contributed nearly $800 million to non-profit organizations, and has always been guided by a strong belief in serving the communities where it does business. The Grappone Cares Contest consists of four rounds. In order to be as diverse as possible; this year Grappone has broken up the contest into three themes with the nominations centered around; Families and Children in Need, Animals in Need, and Environmentally Focused Organizations. Each round will host a different theme. Speedway Children’s Charities, the first round winner, is a non-profit organization that works to improve the lives of children. They provide funds for hundreds of non-profit organizations throughout the nation that meet the direct needs of children, no matter what obstacle the children are facing. The Speedway Children’s Charities, located in Loudon, New Hampshire, puts on many events in which all of …

The Grappone Automotive Group Takes a Giant Leap Towards a Healthy Environment for Everyone

Amanda Osmer About, Community Leave a Comment

The Grappone Automotive Group is pleased to announce that it will be a smoke and tobacco free campus as of July 1st, 2014. “The main reason behind this decision is to promote a healthier environment for our team members, vendors and guests,” said Amanda Grappone Osmer, fourth generation owner of the 90-year- old company. The campus of Grappone Automotive Group will be thoroughly marked with signs letting guests, team members and vendors know they are now a smoke-free campus. During the transition into a smoke-free and tobacco-free environment, Grappone Automotive Group offered assistance to their team members to help them quit smoking before the July 1st transition. Other healthy initiatives that Grappone Automotive Group has put into effect within the past few years are:     An on-site fitness center with small hand held weights and bench, treadmill, stationary bike and elliptical machine.     Replacement of traditional vending machine options with Healthy Snack vending alternatives.     Johnson’s Golden Harvest Farmers’ Market sets up a fresh fruits and vegetables stand at their Toyota facility every other week.     A dock was installed on the Turkey River behind the Toyota store for easy access to paddling on the Merrimack. Many team members enjoy Boat to Work days throughout the summer.   Additionally, Grappone has two programs in place that encourage and support healthy decision making. A Health and Wellness Program reimburses team members for expenses related to exercise and fitness classes as well as equipment. A “Joy of Fitness” program is …

Grappone Automotive Group Receives President’s Award From Toyota

Amanda Osmer Community, Voices of Grappone Leave a Comment

The Grappone Automotive Group in Bow has earned the 2013 President’s Award from Toyota Motor Sales, U.S.A., Inc. for the 20th time. “Your dedication to operational excellence and exceptional customer care has earned your dealership this distinguisehd honor and set the standard for your fellow Toyota Dealers,” Toyota President and CEO Kazuo Ohara wrote in a letter announcing the award. “For us, it’s not about the cars, it’s about the people,” said Amanda Grappone Osmer, 4th generation owner of the dealer group that is celebrating its 90th year in operation. “This award really validates the dedication our team shows, day in and day out, to building lifelong relationships and taking care of our guests and community.” Grappone Toyota consistently ranks ahead of the New England region and nation in its retention of guests. Auto shoppers at Grappone experience an upfront pricing, negotiation free sales model with non-commissioned product specialists, free coffee and pop corn, and an owner who may serenade them on the banjo while they purchase their car. Service guests may find healthy wraps, fruit and salad available, and an occasional farmer’s market taking place in the waiting area. All guests experience Grappone’s LEED (leadership in energy and environmental design) certified building, designed to take adavantage of the natural beauty of Merrimack river valley. The facility is heated by geothermal wells, has solar-powered electric charging stations, and has a “green wall” with an interactive touch screen showing how the …

Grappone Cares Has Started

Amanda Osmer Community, Contests, Facebook Contests Leave a Comment

Happy Monday to all our Facebook Fans! Today starts the first round of our Grappone Cares Contest. Nominate your favorite non-profit organizations so they can have the chance to win $5,000! Click the link below to nominate your favorite non-profit that helps out Families and Children in Need throughout the state of New Hampshire http://on.fb.me/1kZZR6t Information about the contest can also be found on our website http://bit.ly/1p9Frgq Contest Rules: 1. To nominate an organization you must become a Facebook fan of Grappone Automotive Group. 2. Nominations must include a short description of the organization. 3. To be considered, each nomination must have a link to the charity or non-profit organization’s website. 4. Staff, volunteers, and supporters of organizations are allowed and encouraged to nominate their own organizations. However, only ONE nomination per organization is needed. 5. Grappone House rules apply: http://on.fb.me/1uhFI3d 6. Nominees for final voting will be selected at random to eliminate any biases that may occur. Ten random organizations that were nominated will be selected for final voting. 7. Voters are only allowed to vote once per day.